This page contains step-by-step instructions on how
to place your first order. There are three simple steps
1. Find what you want to buy
Simply click the various product category links
around the website until you discover something that is of interest
2. Add it to your shopping
The Shopping Basket is where you store items
you intend to buy. You can always delete items from the Shopping Basket.
When you find what you want (or what you might want) click the "Add
to Cart" button on the item's product information page. When you've
added everything you want to the Shopping Basket, click "View Cart"
in the top right-hand corner of the page. To start filling in the order
form, click the "Proceed to checkout" button.
3. Fill in the order form
Here you will need
to enter your debit or credit card details followed by a billing address.
You can then select an alternative delivery address should you wish to.
It is important that you enter a valid email address when placing an order.
This will allow an email to be sent to you to confirm your order together
with a 9-digit unique order identification number, which you must quote
should you wish to query your order.
Please note: All our products are priced in British Pounds.
If you order from outside the UK then you will be charged in your own currency
and this value will vary daily dependant upon exchange rates.
Customer Support via email
If you contacting
us with regards to an existing order you must quote your
9 digit order identification otherwise we regret we are
unable to respond
Customer Support via phone
Give us your telephone
number and we will call you back within 24 hours (Mon
Fri, 9AM 9PM)
[Please note: This service is available within the United
Kingdom only. Non United Kingdom residents are requested
to contact us via email